The Hestia Approach

Every service we provide is underpinned by The Hestia Approach - our trauma informed, recovery focused framework which is founded on the following principles: Safety, Hope and Purpose.

With over 55 years experience providing health and social care services across London and the surrounding regions we support a wide range of service user groups and communities including individuals with mental health needs, victims/survivors of modern slavery, adults and children who are fleeing domestic abuse, young adults, older people and dementia, single homeless and adults with substance misuse needs.

Hestia have extensive experience in developing and maintaining strong partnerships with Local Authority, NHS Commissioners and Third sector organisations as well as engaging with local communities to empower community voices and leaders. We have built a strong reputation across London & South East England for collaborating with funding bodies to deliver innovative, impactful and person-centred services for vulnerable adults and children in crisis.

"Hestia is a good, positive organisation to work with; I am impressed with them...I'm assured we made a good choice." - Commissioner, South West London

In response to our 2025 satisfaction survey, people using our services recently told us:

• 95% felt 'safe and secure' with Hestia
• 92% felt hopeful for the future
• 90% had a greater sense of purpose

We are continually developing and delivering outcome-focused services fuelled by co-location; inter-agency sharing of training and expertise; multi-disciplinary working and establishment of robust joint working & information sharing. We develop care protocols with a range of statutory partners including local NHS Trusts, the London Ambulance Service and Police; ICBs and Local Authorities; to provide wrap around support and to achieve individual and pathway outcomes. You can read our latest annual review here.

 

Contact us 

If you would like to commission Hestia and would like to hear more about our innovative and evidence based support models, fill in our contact form and a member of our Business Development team will be in touch. 

Read more about the type of support we offer by clicking the links below to access the service brochure.

	Hestia's Recovery Houses Our community based mental health recovery house model is designed to provide short term support for people who feel that they may be moving towards, or are currently experiencing a mental health crisis.
	Hestia's Recovery Cafes Our community-based Recovery Cafe model is designed to provide short term support for people who feel that they may be moving towards, or are currently experiencing a mental health crisis.
	Hestia's CQC Registered Care Homes Hestia has been CQC registered since 2009, currently providing 4 mental health registered care homes across London.
	Hestia's Mental Health Community Services Our community mental health support models are designed to support people to live happy and healthily lives, enabling people with mental health needs to stay safe and resilient in their communities.
	Hestia's Step Down Services Step-Down is an innovative short term, community-based service which supports the transition of individuals from inpatient services seamlessly back to the community.